Terms and Conditions

Welcome to RedBill. By accessing or using our Point of Sale (POS) software, cloud hosting, SMS, and AI services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Free Trial and Account Registration

We offer a 3-day instant free trial for new users with no credit card required. Upon expiration of the trial, you must purchase a lifetime license and cloud hosting subscription to continue using the software. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.

2. Licensing and Cloud Hosting Fees

• Lifetime License: The core POS software is sold as a one-time lifetime license fee.
• Yearly Cloud Hosting: To maintain cloud access, data syncing across devices, and continuous online functionality, an annual cloud hosting fee applies.
• Failure to renew the yearly cloud hosting fee will result in the suspension of your cloud access and online features until the balance is paid.

3. SMS and AI Service Top-ups

RedBill provides integrated bulk SMS, SMS receipts, and AI analytics/chatbot features. These are premium, pay-as-you-go services provided via third-party APIs.

• Users must pre-fund (top-up) their account balance using a valid credit or debit card to use SMS and AI features.
• Credits are deducted automatically per SMS sent or per AI query processed based on real-time API costs.
• RedBill reserves the right to immediately suspend SMS privileges if the service is used for spam, illegal marketing, or violating local telecommunication regulations.

4. Acceptable Use Policy

You agree not to use RedBill for any illegal activities, unauthorized data mining, transmitting malware, or sending unsolicited promotional SMS messages without customer consent. You retain ownership of your store data, but grant us a license to host, process, and back it up securely on our cloud servers.

5. Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in fraudulent activity, or fail to pay applicable hosting fees. Upon termination, your right to use the cloud services will immediately cease.

6. Limitation of Liability

RedBill is provided "as is" and "as available". We do not guarantee 100% uninterrupted uptime due to the nature of cloud infrastructure and internet connectivity. In no event shall RedBill, its directors, or employees be liable for lost profits, lost data, or business interruptions arising from the use or inability to use our software.